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FAQ
Order & Shipping
The average shipping time is about 24 days. Best case is 18 days, worst case 40.
Why can’t you ship faster? Brand XYZ does it in less than a week??!!11
This is due to two main reasons:
- Because our LeetDesks are highly customizable, we can’t possibly stock all variations ready to ship. Therefore, each LeetDesk you buy is being made just for you – and that takes a little bit of time 🙂
- Our tabletops are one solid piece of MDF-wood. Brand XYZ’s tabletops however often consist of 2 or 3 pieces, which can be shipped faster in smaller packages.Â
| Country | Shipping Fees |
| Germany | Free* |
| Netherlands Belgium Luxemburg |
30,00 € |
| Poland Croatia Slovenia |
40,00 € |
| Austria Czech Republic Denmark Finnland France Italy Monaco Sweden |
35,00 € |
| Bulgaria Estonia Lithuania Latvia Romania Hungary |
45,00 € |
| Greece Ireland Portugal Spain |
55,00 € |
| Norway | 60,00 € |
*Shipping is only free when ordering a desk. Shipping fees for Add-Ons bought separately may apply.
It can happen that desk and add-ons are shipped separately and can arrive on different dates.
Once your products have been packaged and dispatched, you should receive one or multiple tracking numbers to see the status of your parcels.
If you think we might have messed up your order 😱, please contact us at via chat or [email protected]
Please see “What is the average shipping time?”.
Has it been more than 45 days, excluding public holidays? If the answer is yes, then please contact us via chat or [email protected]
Please have your order number ready.
Please write an email to [email protected]. Once the shipment has returned to us, we will refund you within 5 working days.
LeetDesk
Assembly approximately takes 30 minutes and can be done by anyone who ever assembled any kind of furniture produced by a specific Swedish furniture company.
We recommend using a powered drill to speed up assembly. Nevertheless, a common cross-tip screwdriver will do the job just fine. All screws as well as as hex wrench are included.
Absolutely! Please visit our Showroom page to locate the nearest possibility for you.
Add-Ons
Yes. All our add-ons are specifically made and designed to work with the LeetDesk.
Yes. You can always attach the Add-Ons in a later step. However, it would be more convenient to attach the cable rail and the CPU mount while assembling the desk for the first time.
The CPU mount supports PCs up to 20kg (44 lbs). For more specifications please see here.
Trouble Shooting
Please reset the desk.
- Hold down the “down” button for about 5 seconds until the display shows “RST”.
- Release the button.
- Hold down the “down” button once more, the desk will move down automatically, then, a little bit up.
- The desk should now work as usual.
