FAQ

The average shipping time is about 18 working days. Best case is 13 working days, worst case 24.

Why can’t you ship faster? Brand XYZ does it in less than a week??!!11

This is due to two main reasons:

1. Because our LeetDesks are highly customizable, we can’t possibly stock all variations ready to ship. Therefore, each LeetDesk you buy is being made just for you – and that takes a little bit of time 🙂
2. Our tabletops are one solid piece of MDF-wood. Brand XYZ’s tabletops however often consist of 2 or 3 pieces, which can be shipped faster in smaller packages. 

*Shipping is only free when ordering a desk. Shipping fees for Add-Ons bought separately may apply.

It can happen that desk and add-ons are shipped separately and can arrive on different dates.

Once your products have been packaged and dispatched, you should receive one or multiple tracking numbers to see the status of your parcels.

If you think we might have messed up your order 😱, please contact us at via chat or [email protected]

Please see “What is the average shipping time?”.

Has it been more than 26 days, excluding Sundays and public holidays? If the answer is yes, then please contact us via chat or [email protected]

Please have your order number ready.

Please write an email to [email protected]. Once the shipment has returned to us, we will refund you within 5 working days.